Authorized Warranty Work for Beneteau, Lagoon & Other Beneteau Group Brands

Official Service Center in Marina del Rey

Naos Yachts is an official service center for your warranty requests with Beneteau, Lagoon, and other brands from the Beneteau Group. When you bring your boat to Naos Yachts for warranty work, you can be confident that the work will be performed per the manufacturer's requirements, using authorized parts and following established procedures. Our status as an authorized service center means we have direct relationships with these manufacturers, access to technical support, and the expertise needed to handle warranty claims efficiently and professionally.

Why Choose an Authorized Service Center?

Having warranty work performed at an authorized service center like Naos Yachts offers significant advantages over non-authorized facilities. Our official status ensures that repairs are handled correctly from start to finish, protecting your warranty coverage and your investment.

Benefits of choosing Naos Yachts for warranty work include:

Manufacturer Authorization: We are officially recognized by Beneteau, Lagoon, and other brands from the Beneteau Group to perform warranty repairs, ensuring your claims are processed smoothly.
Factory-Trained Technicians: Our service team has received manufacturer training on proper repair procedures and specifications for these brands.
Authorized Parts: All warranty repairs use genuine manufacturer parts that meet original equipment specifications, not aftermarket substitutes.
Direct Manufacturer Communication: We work directly with manufacturer technical support and warranty departments to expedite approvals and resolutions.
Proper Documentation: We handle all warranty paperwork, claims processing, and documentation according to manufacturer requirements.
Warranty Protection: Having work performed at an authorized center ensures your remaining warranty coverage stays intact.

These advantages mean less hassle for you, faster resolution of warranty issues, and confidence that repairs are performed to the highest standards. When warranty work is needed, choosing an authorized service center is the smart decision for protecting your investment.

Our Warranty Service Process

At Naos Yachts, we've streamlined the warranty service process to make it as convenient and efficient as possible. Our experienced team handles the complexities of warranty claims so you can focus on getting back out on the water.

Here's how our warranty service process works:

Initial Contact: Contact us at Naos Yachts to report the warranty issue. Provide details about the problem, your boat model, and warranty information.
Warranty Verification: We verify your warranty coverage with the manufacturer and confirm that the issue is covered under your warranty terms.
Inspection and Diagnosis: Our technicians inspect your boat to identify the root cause of the problem and determine the necessary repairs.
Manufacturer Approval: For covered warranty items, we submit the claim to the manufacturer for approval, including documentation and repair estimates.
Parts Ordering: Once approved, we order genuine manufacturer parts needed for the repair.
Repair Execution: Our certified technicians perform the warranty work according to manufacturer specifications and quality standards.
Quality Verification: We test and verify that repairs have resolved the issue and that all systems are functioning properly.
Documentation: We complete all required warranty paperwork and provide you with documentation of the work performed.

Throughout the process, we keep you informed about the status of your warranty claim, expected timelines, and any additional information needed. Our goal is to make warranty service as straightforward and stress-free as possible.

Common Warranty Service Areas

As an authorized service center, we handle a wide range of warranty issues for Beneteau, Lagoon, and other brands from the Beneteau Group vessels. Our experience with these brands means we quickly identify and resolve warranty-covered problems.

Typical warranty work we perform includes:

Structural Issues: Gelcoat defects, hull blisters, deck delamination, and other structural concerns covered under warranty.
Mechanical Systems: Engine problems, propulsion system issues, steering malfunctions, and other mechanical failures within warranty coverage.
Electrical Systems: Wiring defects, electrical component failures, panel issues, and other electrical problems covered by manufacturer warranty.
Plumbing and Tanks: Leaks, tank failures, pump issues, and other plumbing-related warranty claims.
Hardware and Fittings: Defective hardware, fitting failures, and component issues covered under manufacturer warranty.
Interior Components: Cabinetry defects, upholstery issues, and other interior warranty items.

Not every issue is covered under warranty—normal wear and tear, damage from accidents or misuse, and lack of proper maintenance are typically excluded. We'll help you understand what's covered and what isn't, providing honest assessments of warranty eligibility for any issues you're experiencing.

Non-Warranty Repairs and Service

While we specialize in warranty work for Beneteau, Lagoon, and other brands from the Beneteau Group, Naos Yachts also provides comprehensive non-warranty repair and maintenance services for these and other boat brands. Whether your warranty has expired, you need service outside warranty coverage, or you own a different brand of yacht, our experienced technicians can help.

Our full-service capabilities mean you have a trusted partner for all your boat's needs, not just warranty issues. From routine maintenance to major repairs and upgrades, we bring the same expertise and attention to detail to every project. Learn more about our comprehensive yacht maintenance and repair services.

Contact Naos Yachts for Warranty Service

If you own a Beneteau, Lagoon, or other vessel from the Beneteau Group and need warranty service, Naos Yachts in Marina del Rey is your authorized service center. Our official status, experienced technicians, and direct manufacturer relationships ensure your warranty work is handled professionally and efficiently.

Don't delay addressing warranty issues—warranty coverage is time-limited and may have specific claim procedures. Contact us at Naos Yachts today to discuss your warranty concerns. We'll verify your coverage, assess the issue, and guide you through the warranty service process. Your satisfaction and the proper care of your vessel are our top priorities.

Frequently asked questions

Have a different question and can't find the answer you're looking for? Reach out to our support team by sending us an email and we'll get back to you as soon as we can.

What brands does Naos Yachts service under warranty?: Naos Yachts is an official service center for Beneteau, Lagoon, and other brands from the Beneteau Group. We are authorized to perform warranty work on all vessels from these manufacturers, ensuring repairs meet factory specifications.
How does warranty work differ from regular repairs?: Warranty work is performed according to strict manufacturer requirements using authorized parts and procedures. The manufacturer typically covers the cost of warranty repairs for eligible issues, while regular repairs are the owner's responsibility.
What do I need to have warranty work done?: You'll need proof of warranty coverage, documentation of the issue, and your boat's serial number and model information. Contact us at Naos Yachts to initiate a warranty claim and determine eligibility.
How long does warranty work typically take?: The timeline depends on the complexity of the repair and parts availability. Simple repairs may be completed quickly, while more complex issues requiring manufacturer approval or specialized parts may take longer. We'll provide estimated timeframes when you bring your boat in.
What is covered under my boat's warranty?: Warranty coverage varies by manufacturer and specific boat model. Typically, structural components, mechanical systems, and factory-installed equipment are covered for manufacturing defects. Normal wear, accident damage, and lack of proper maintenance are generally excluded. We can help you understand your specific warranty terms.
Can I get warranty work done if I didn't buy my boat from Naos Yachts?: Yes! As an authorized service center for Beneteau, Lagoon, and other brands from the Beneteau Group, we can perform warranty work on any vessel from these manufacturers, regardless of where it was purchased. Bring your warranty documentation and we'll handle the rest.